Information We Collect

To fulfill purchases and ensure accurate delivery, we gather the following information when you place an order or create an account:

• Contact & Shipping Details: Name, delivery address, billing address, phone number, and email address.
• Transaction Identifiers: Order reference IDs, products purchased, and payment method used.
• Device & Usage Data: IP address, device model, and browser type collected through standard cookies to optimize your checkout speed and shopping experience.

Payment Security (Razorpay)

Your security is paramount. Aymar Passion never stores or accesses your full debit/credit card numbers, UPI PINs, or CVV codes.

• All payment processing is handled through our RBI-authorized, PCI-DSS Level 1 compliant gateway partner, Razorpay.
• Every checkout transaction is processed over end-to-end encrypted 256-bit SSL connections.

How We Use Your Data

We only use your information for necessary operational purposes:

• Dispatching and delivering packages to your doorstep or coordinating store pickup at our Chennai store.
• Sending automated order confirmations, dispatch tracking links, and delivery updates via SMS, WhatsApp, and email.
• Providing customer support, answering sizing questions, and processing returns/exchanges.
• Detecting and mitigating fraud or duplicate orders.

Third-Party Sharing

We do not sell, rent, or trade your personal details to advertising agencies or outside third parties. Data is shared exclusively with essential partners required to run our store:

• Logistics Partners: Verified courier and delivery partners who need your name, phone number, and address to deliver parcels.
• Payment Infrastructure: Razorpay for secure funds processing.
• Communication Channels: Transactional SMS and email gateways for order tracking updates.

Your Rights & Contact Information

You have full control over your data. You may request access to, correction of, or permanent deletion of your customer account profile at any time.

For any questions or data concerns, contact our support team at support@aymarpassion.com or visit our store in Kolathur, Chennai.